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Delivery and Shipping Costs

Delivery
The delivery time to Germany is 3-6 working days . In other European countries, the delivery time is 5-9 days. The deadline for delivery begins when paying in advance on the day after the payment order to the referring institution or for other payments on the day to run after the conclusion and ends with the expiry of the last day of the period . Falls on a Saturday, Sunday or a public holiday at the delivery state approved the last day of the period , as occurs the next business day at the place of such a day. We ship the parcel service DPD. Please note that DPD does not make deliveries on Saturdays. When you order from us under an order several products , the application of different lead times , we ship the goods according to availability of multiple lots which are subject to the delivery times specified in each article. Additional shipping costs are not incurred.

Delays
If the consignment does not arrive at the end of the shown delivery time, we kindly ask you to contact us immediately so that we can initiate tracking of the consignment. Please also provide us with your telephone number and any other contact details the DPD service point may require to reach you.

Packstations* / Post office boxes
Unfortunately, DPD cannot delivery consignments to a Packstation or a post office box.

In such a case, please make a note on your order so that we can arrange for the consignment to be sent by post /DHL.

* automated booths for self-service collection of parcels

Shipping costs
As a standard, we only offer shipping within the EU. You will find the applicable shipping costs in the overview below. If you wish to have the consignment sent to another country, please send us an e-mail to info@hepp-stollentechnik.de stating your wishes. We will let you know you at short notice whether we can offer shipment to the desired country and inform you of the shipping costs.

Please place orders from Switzerland and Liechtenstein
via our distribution partner in Switzerland:
Generalvertrieb Schweiz, Alexander Kuusler
www.pferdestollen.ch

to show shipping costs, please choose the country you want the order to be shipped.

Country

Standard

Calculation Total price
to EUR 79,90 EUR 6,70
from EUR 75,01 to EUR 10.000,00 EUR 0,00